Shipping Policy

Last Updated: October 10, 2026

At Cubeice, we want your shopping experience to be simple, smooth, and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

Once your order is placed successfully, you will receive an order confirmation.

We make every effort to process and dispatch orders as promptly as possible. Order processing may vary depending on product availability, order volume, holidays, and other operational factors.

If there is a significant delay in processing your order, we will make reasonable efforts to notify you using the contact details provided at checkout.

2. Shipping Locations

Cubeice accepts orders for delivery to serviceable locations in India, subject to availability of courier services.

Delivery availability may vary depending on your PIN code and the shipping partners serving your location. Please enter your correct PIN code during checkout to check delivery availability.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

The final shipping cost may depend on your delivery location, order details, and applicable promotions. Any free-shipping offer will be subject to the conditions stated with that offer.

Please review the total order amount and shipping charges carefully before placing your order.

4. Estimated Delivery Time

Estimated delivery timelines, wherever available, will be shown during checkout or communicated through your order updates.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

5. Order Tracking

When tracking information is available, it may be shared through your order confirmation, shipping notification, or another available communication channel.

You can use the tracking details provided by the shipping partner to follow your shipment.

Tracking updates may take some time to appear after an order has been dispatched.

6. Incorrect Address or Contact Details

Please ensure that your name, phone number, email address, PIN code, and complete shipping address are correct when placing an order.

Cubeice cannot guarantee successful delivery if the information provided is incomplete or incorrect. If you notice an error after placing an order, contact us as soon as possible.

We will try to assist with address corrections where the order's processing and shipping status allows it. Changes cannot be guaranteed once a shipment has been dispatched.

7. Delivery Delays

Although we work to ensure timely delivery, delays may occur because of courier operations, weather disruptions, public holidays, transport restrictions, or other unforeseen circumstances.

If your shipment is delayed, please check the tracking information, where available, or contact our customer support team for assistance.

8. Failed Delivery or Undelivered Orders

A delivery may be unsuccessful if the recipient is unavailable, the address is incorrect, or the courier cannot access the delivery location.

Where possible, the courier may attempt another delivery or contact the recipient. Additional delivery attempts, return shipping, or reshipment arrangements will depend on the courier's procedures and the circumstances of the order.

Please contact us if your shipment is returned or marked as undelivered so we can help review the available options.

9. Damaged or Missing Items

If your order arrives damaged, appears tampered with, or contains missing items, please contact us promptly after delivery.

Include your order number, a description of the issue, and clear photographs of the product and packaging where applicable. This will help us review the matter and guide you through the next steps.

Resolution, replacement, or refund requests will be handled in accordance with our Return & Refund Policy and applicable consumer laws.

10. Order Cancellation

Requests to cancel an order should be submitted as soon as possible.

Cancellation may not be possible once an order has been processed or dispatched. Any eligible refund will be handled according to our applicable cancellation and Return & Refund Policy.

Nothing in this policy limits any rights available to customers under applicable law.

11. Contact Us

If you have questions about shipping, delivery, or an existing order, please contact us:

Brand: Cubeice
Email: cubeice.tup@gmail.com
Location: Tiruppur – 641607, Tamil Nadu, India

Please include your order number when contacting us about an existing order so we can assist you more efficiently.

Cubeice — Comfortable Little Essentials, Made with Love for Your Little Ones.